Our return
policies are fairly liberal since we don't get many returns....One of the
benefits of selling only excellent replica weapons.....but the actual policy is
30 days to return your item.....If you damage your gun after that, give us a
jingle, we have a full shop and can repair many types of damage, and usually
can do so free of charge.
***Custom Made Guns are NOT RETURNABLE***
***Blanks are NOT RETRUNABLE***
Used items
are not returnable. This includes Blank Firing Guns that have been fired.
We can also
not accept guns that have been altered....Usually this means that the orange
plug has been removed...Sorry folks, we can't take those back......Some exceptions will be made on a case by case basis. For those items where exceptions are made, the customer will be charged a 20% re-stocking fee.
"OFFICIAL" RETURN POLICIES
1. In the event the
recipient returns the product directly to the Unites States Replica Gun
Company, the customer may be credited for the product returned (but not the
freight charges) and only if the product returned meets the return requirements
outlined in the Terms of Sale.
2. Products returned
not in compliance with the Terms of Sale will be destroyed. If the customer
desires to salvage these products, The US Replica Gun Company will ship them in
accordance with the customer's instructions at the customer's expense.
3. Orders returned to
RGC by the carrier (i.e., Federal Express, UPS or Post Office) because of
"Failed delivery" or "Non-delivery" will be handled as
follows:
a. If non-delivery results from an error made by RGC, we
will immediately re-ship to the correct address at no cost to the customer.
b. Orders returned as a result of an error made by the
customer will be re-shipped at customer's expense. In this case the customer
pays both the initial and re-ship freight charges.
4. International Orders will ship with USPS International
Express -Or- with the carrier of the customers choosing.
5. Our return policies are fairly liberal since we don't get
many returns....One of the benefits of
selling only excellent replica weapons.....but the actual policy is 30 days to
return your item.....If you damage your gun after that, give us a jingle, we
have a full shop and can repair many types of damage.
6. Custom made guns are NOT RETURNABLE. Used items are also not returnable. This includes Blank Firing Guns that have
been fired. Blanks are also NOT RETURNABLE for safety reasons. Exceptions can be made on a case by case basis. For those exceptions, a 20% re-stocking fee will apply.